MULA STAR Membership

MULA STAR MEMBERSHIP PROGRAM

GET UP TO RM200, WITH JUST RM100!

Introducing MULA Star Membership Program which allows you to enjoy instant discounts and gain free vouchers plus EARN points as you spend on any of our services (MULA Car, MULA Parcel, MULA Eats, MULA Mart, MULA Tour) or when you introduce any friends onboard. To participate, just purchase a MULA Star Membership Package worth RM100 (packages available: RM50, RM100 and RM200) in your MULA User account and receive immediate 15000 Star Points (worth RM100 purchased value) to use in any of your transactions and receive another RM100 in FREE VOUCHERS.

That’s not all, each package you purchase, entitles you to free spins on our Lucky Spin Wheel where everyone is a winner. Exciting prizes like the NEW APPLE iPHONE 12 and CASH prizes awaits you too!

Be a Star Member today and start enjoying great benefits with MULA!

MULA STAR MEMBERSHIP PROGRAM

GET UP TO RM200, WITH JUST RM100!

Just be a Star Member and get 100% top-up value in points and Free redeemable vouchers plus a chance to win a NEW APPLE iPHONE 12 and CASH prizes. it’s just that easy.

Save, Spend & Win only with MULA!

 

MULA Star Membership Packages

Gain MORE with RM100 Package

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Open MULA App Now!

 

Frequently Asked Question

What is MULA Star Membership?

MULA Star Member allows you to enjoy instant discounts and gain free vouchers plus earn points as you spend on any of MULA services (MULA Car, MULA Parcel, MULA Eats, MULA Mart and MULA Tour)

What is a Star Package?

Star Package allows you to get 100% top-up value in points and free redeemable vouchers plus a chance to win prizes on our Lucky Spin.

What are the available Star Packages?

What is Star Point?

Star Points is another form of payment method that allows you to pay when you transact on any MULA services (MULA Car, MULA Parcel, MULA Eats, MULA Mart and MULA Tour). You can enjoy more discounts when you pay using Star Points.

What else will I received from the Star Package?

How do I purchase Star Packages?

You can purchase Star Packages from MULA app, select the package you want and pay using credit card, debit card or Touch ‘n Go eWallet, there will be more payment methods added soon. However, you cannot pay for Star Packages using Star Points.

What is Lucky Spin?

Lucky Spin gives you chances to win prizes (eg: iPhone 12) and vouchers to be used on MULA services. Each Star Package entitled chances on Lucky Spin, you can also redeem chances on Lucky Spin with Star Points and Reward Points.

How many spins do I have for each Star package?

It will be 1 spin for RM50 Star Package, 3 spins for RM100 Star Package and 7 spins for RM200 Star Package.

Are Star points and loyalty points the same?

Star Points are the points you received when you purchase a Star Package, reward points are the points you received when you perform a transaction on any MULA services. Star Points allows you to pay for services and purchase reward vouchers.

What is the validity period of Star Points?

The validity period of Star Points is 2 years.

What is the validity period of free vouchers?

The validity period of free vouchers is 3 months.

Can I transfer my Star points?

The Star Points is unique to individual Star Member only. However, you can use Star Points to redeem vouchers and share with friends and family.

Can I share the reward voucher with my friends or families?

Yes, you can share the reward vouchers that you redeemed with your Star points with friends or families, however, the free vouchers cannot be shared or transferred

Can Star Points pay for my total transaction?

Yes

Can I extend the validity of Star Points?

Yes, to extend, simply purchase any package before the expiry date.

Can I extend the validity of the reward vouchers and free vouchers?

No, you cannot extend the validity of the reward vouchers and free vouchers

If I am unable to fully maximize Star Points or reward vouchers, can I get a refund on the balance?

You are encouraged to use up all your Star Points and Vouchers before they expired as the balance of Star Points and Free vouchers are not refundable.

What is MULA Star Member Referral Program?

MULA Star Member Referral Program lets you refer friends and families and earn reward points (and chances for our Lucky Spin) to be used on any MULA services. This program is a small way to thank you for sharing us with your friends.

How does this Referral Program work?

Once you unlocked all your package’s free vouchers, your subsequent referral will be entitled to receive up to RM12 reward points and 2 chances on Lucky Spin. Share your referral code to your friends or family and you will earn reward points (and chances on our Lucky Spin) when your friends or families uses your referral code to purchase any Star Packages.

Where can I find my referral code?

Tap on your profile picture → tap on invite friends → copy your referral code, share it with your friends and family to unlock more rewards.

Where can my referent enter my referral code?

Your referent can key in the referral code before you place an order of a Star Package.

Which of my friends are eligible to refer?

You can refer anyone to use your referral code for their purchase of any Star Package.

Is there a limit to the number of people I can refer?

There is no limit to the number of people you can refer, the more you refer the more you get reward.

What conditions must my referents complete for me to earn the rewards?

The referents will need to purchase any Star Package using your referral code.

What rewards can I earn?

Once you unlocked all your package’s free vouchers, your subsequent referral will be entitled to receive up to RM12 reward points and 2 chances on Lucky Spin (refer to the table below)

How can I tell if I’ve made a successful referral?

You can check it at the invitation record.

Can my friends enter my code after making a purchase on a Star Package?

Kindly ensure your referent key in your referral code before they check out in order to earn the reward points.

When will I receive my reward?

You will receive your rewards immediately.

MULA Star Member

What is MULA Star Membership?

MULA Star Member allows you to enjoy instant discounts and gain free vouchers plus earn points as you spend on any of MULA services (MULA Car, MULA Parcel, MULA Eats, MULA Mart and MULA Tour)

What is a Star Package?

Star Package allows you to get 100% top-up value in points and free redeemable vouchers plus a chance to win prizes on our Lucky Spin.

What are the available Star Packages?

What is Star Point?

Star Points is another form of payment method that allows you to pay when you transact on any MULA services (MULA Car, MULA Parcel, MULA Eats, MULA Mart and MULA Tour). You can enjoy more discounts when you pay using Star Points.

What else will I received from the Star Package?

How do I purchase Star Packages?

You can purchase Star Packages from MULA app, select the package you want and pay using credit card, debit card or Touch ‘n Go eWallet, there will be more payment methods added soon. However, you cannot pay for Star Packages using Star Points.

What is Lucky Spin?

Lucky Spin gives you chances to win prizes (eg: iPhone 12) and vouchers to be used on MULA services. Each Star Package entitled chances on Lucky Spin, you can also redeem chances on Lucky Spin with Star Points and Reward Points.

How many spins do I have for each Star package?

It will be 1 spin for RM50 Star Package, 3 spins for RM100 Star Package and 7 spins for RM200 Star Package.

Are Star points and loyalty points the same?

Star Points are the points you received when you purchase a Star Package, reward points are the points you received when you perform a transaction on any MULA services. Star Points allows you to pay for services and purchase reward vouchers.

What is the validity period of Star Points?

The validity period of Star Points is 2 years.

What is the validity period of free vouchers?

The validity period of free vouchers is 3 months.

Can I transfer my Star points?

The Star Points is unique to individual Star Member only. However, you can use Star Points to redeem vouchers and share with friends and family.

Can I share the reward voucher with my friends or families?

Yes, you can share the reward vouchers that you redeemed with your Star points with friends or families, however, the free vouchers cannot be shared or transferred

Can Star Points pay for my total transaction?

Yes

Can I extend the validity of Star Points?

Yes, to extend, simply purchase any package before the expiry date.

Can I extend the validity of the reward vouchers and free vouchers?

No, you cannot extend the validity of the reward vouchers and free vouchers

If I am unable to fully maximize Star Points or reward vouchers, can I get a refund on the balance?

You are encouraged to use up all your Star Points and Vouchers before they expired as the balance of Star Points and Free vouchers are not refundable.

Referral Program

What is MULA Star Member Referral Program?

MULA Star Member Referral Program lets you refer friends and families and earn reward points (and chances for our Lucky Spin) to be used on any MULA services. This program is a small way to thank you for sharing us with your friends.

How does this Referral Program work?

Once you unlocked all your package’s free vouchers, your subsequent referral will be entitled to receive up to RM12 reward points and 2 chances on Lucky Spin. Share your referral code to your friends or family and you will earn reward points (and chances on our Lucky Spin) when your friends or families uses your referral code to purchase any Star Packages.

Where can I find my referral code?

Tap on your profile picture → tap on invite friends → copy your referral code, share it with your friends and family to unlock more rewards.

Where can my referent enter my referral code?

Your referent can key in the referral code before you place an order of a Star Package.

Which of my friends are eligible to refer?

You can refer anyone to use your referral code for their purchase of any Star Package.

Is there a limit to the number of people I can refer?

There is no limit to the number of people you can refer, the more you refer the more you get reward.

What conditions must my referents complete for me to earn the rewards?

The referents will need to purchase any Star Package using your referral code.

What rewards can I earn?

Once you unlocked all your package’s free vouchers, your subsequent referral will be entitled to receive up to RM12 reward points and 2 chances on Lucky Spin (refer to the table below)

How can I tell if I’ve made a successful referral?

You can check it at the invitation record.

Can my friends enter my code after making a purchase on a Star Package?

Kindly ensure your referent key in your referral code before they check out in order to earn the reward points.

When will I receive my reward?

You will receive your rewards immediately.

User App Tutorial

How to purchase a STAR PACKAGE

How to Redeem Rewards Voucher using Star Membership Points

How to SHARE your reward vouchers as a Gift

How to refer a friend to be a STAR MEMBER and enjoy moreFREE Reward points

How to use the referral ID to purchase a new package

How to pay direct by using STAR Points

How to spin the Lucky Spin