Mula Parcel specializes in instant deliveries of parcels. It was formed to improve the lives of everyday people by making things easier, more accessible and incredibly reliable through its state-of-the-art mobile apps.
Mula parcel focuses on competitive rates, timely delivery, and top-notch customer service. Users can access to the app whenever and wherever they need to.
Simplified and Convenient App
The booking of our service is convenient which allows time and date information automatically populated, the process is simplified and consistent and let users make booking decisions up front with instant quotes.
With Mula Parcel Bike Crew, we can optimize delivery cost and improve delivery speed, with that, we help parcels to move seamlessly and effortlessly. However, our Car Crew can be arranged to deliver bigger parcels.
Deliver with Peace of Mind
Mula Parcel is committed to engage with trustworthy and reliable drivers as safety on road is our priority.
MULA Parcel Size Guide
MULA Parcel – Car
Max Carriage Dimension: 50cm x 50cm x 50cm
Max Weight: 60kg
MULA Parcel – Motorbike
Max Carriage Dimension: 36cm x 36cm x 36cm
Max Weight: 12kg
MULA Parcel Fare
Frequently Asked Question
What is Deliver Now service?
Deliver Now is instant delivery service where MULA Crew will pickup and deliver the parcel immediately without stopping.
What is Schedule Pickup service?
Schedule Pickup allow sender to arrange pickup up to 7 days in advance with dedicated time, MULA Crew will pickup at designated time and deliver immediately without stopping
How can I pay for the delivery fare?
MULA Parcel only accepts Cash term at this moment.
Who will be paying the delivery fare? Sender or Receiver?
MULA Crew will collect the delivery fare from Sender upon collection of parcel
Can I arrange pickup during midnight?
We do support 24 hours service, depends on the availability of MULA Crew.
Do I get charged double for midnight pickup?
No. MULA Parcel only charging additional 30% as midnight surcharge
Will I be able to track my parcel after it's been picked up
MULA Parcel apps allow customer to track the visibility of MULA Crew location via GPS tracking before and after the parcel being picked up
Can I follow MULA Crew for the delivery?
No. MULA Parcel only meant for parcel delivery service, you can book a MULA Car to go to the parcel delivery location.
How can I be assured that my parcel delivered to the correct receiver?
A “Receiver Code” will be generated after the confirmation of order and send it to the receiver via SMS. MULA Crew can only end the job by entering the correct “Receiver Code”.
Do I get charged more if the weight of my parcel is heavier?
No. MULA Parcel charges base on distance (km). Sender will need to follow the maximum weight allowed for each vehicle type.