Why MULA Eats?

IT’S OFFICIAL!!! You can now find MULA Eats under MULA app.

MULA Eats is on a mission to transform and follow recent trend the way customers eat. A key ingredient of our success is to have the best selection of popular restaurants to choose from. Whether people want western for breakfast, Thai for lunch or Indian for dinner, we have got you covered.

By constantly innovating and expanding, we offer the best choice and convenience. Our aim is to bring food fresh from the kitchen and delivered directly to you. Now you can sit back, relax and have your favourite meal delivered right to your doorsteps.

Have your favourite food delivered with care

Varieties of food to suit your mood

Plan your meal ahead with advanced order

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Download MULA Now!

Download MULA Now!

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MULA Eats Food Categories

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Halal

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Non-Halal

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Asian

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Western

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Malay

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Chinese

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Thai

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Japanese

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Beverage

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Dessert

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Fusion

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Snack

Own a restaurant?

Want to have extra sales? Join MULA Eats and be one of our merchant-partner!
Be our merchant-partner today and start preparing food for hungry customers that are waiting anxiously at home. We will collect the order and send to the customer straight out from your kitchen!

List your restaurant with us!

Own a restaurant?

Want to have extra sales? Join MULA Eats and be one of our merchant-partner!
Be our merchant-partner today and start preparing food for hungry customers that are waiting anxiously at home. We will collect the order and send to the customer straight out from your kitchen!

List your restaurant with us!

Frequently Asked Question

What is MULA Eats?

MULA Eats is an on-demand food ordering platform that connects customers with local restaurants and facilitates food delivery. We transform the way you order food. We partner and help local restaurant owners to grow their businesses, stay ahead in a changing industry, and make hungry customers happy. We deliver the food you love, right to your door within the estimated time.

How does it work?

You can browse through the menus or order the food by using the MULA app, available on iOS and Android. Our app will automatically search your location, or you can also add your delivery address manually to find all the great restaurants surrounding your delivery address.

Once you have chosen and placed the order, our system will locate a rider nearby to accept the order. Your chosen restaurant will receive your order once the order has been accepted by our riders. The restaurant will start preparing your order and then carefully package it. At the same time, our rider will pick it up and deliver the food to you.

Can I place order in advance?

Yes. You can schedule your order within the same day at any delivery time slot before the end of our operating hours.

What are the areas that you deliver?

MULA Eats will first be launching in Georgetown and Bayan Lepas in Penang, follow by Klang Valley after that. To know more about MULA Eats, please sign up our newsletter for more information.

How can I pay for my food?

Currently we only accept credit card and Touch ‘n Go eWallet as our payment methods. Please note that we do not accept cash at the moment.

What is your minimum order?

We have a minimum order amount of RM10.

What if something is wrong with my order?

We have a dedicated team that looks after your entire MULA Eats food ordering experience, from the moment you place your order right through to it arriving with you.

However, we do understand that sometimes things might go wrong. If this is the case, you can use the Help function in the MULA app to speak to our customer service representative to report your issues.

You can also contact us at 03-7661 6262, or email customerservice@mula2u.com

What if my order is late?

Sometimes things happen outside of a rider or restaurant’s control can cause a delay. Our team will always find out the reason and proactively call and update the status of the order if it is not arriving within the estimated time of delivery.

Can I cancel my order?

You can only cancel the order with credit card payment method before rider accepts your order.

Can I order for somebody else?

Of course! You can order and deliver to anyone anytime using our MULA App. Make sure to key in the correct delivery address so that our rider can deliver the food to the right receiver. Please add the receiver’s name & contact number at the checkout page.

Can I order from different restaurants in one order?

Currently we do not support multiple restaurants in one order. However, you can place a new order if you wish to order from another restaurant.

What is your delivery service operating hour?

MULA Eats platform operate from 8am – 10:15pm daily.

For each merchant / restaurant partner’s operating hour, you have to refer to their operating hour details.