MULA Crew Requirements

If you have your own car, be a MULA Crew and drive with us on our newly launched mobile app that efficiently matches drivers to nearby sender that need a instant delivery service. Application is now open for PENANG & KLANG VALLEY only.

Your Individual Requirements

  1. Malaysian Citizen (Blue & Red IC) above 18 years old.
  2. Full Malaysian Driving License (P License is not accepted)
  3. Min 2 years of Driving License / Experience
  4. Able to communicate in English and Bahasa Malaysia
  5. Must use own personal Bank Account created under Driver NRIC

Clean Background history

  1. No Criminal Record
  2. Not blacklisted by JPJ

Your Vehicle’s Requirements

Car Requirements:

  1. Pickup & 4×4 is allowed
  2. Lorry and Van is not allowed
  3. Valid vehicle insurance

Motorbike Requirements:

  1. Must be the owner of motorbike, else Insurance Cover Note need to show ALL RIDER
  2. Valid motorbike insurance

Insurance Requirements

1. Insurance Cover note must contain name of the applicant.

2. These Documents should contain the details of ;

  • Insured name ( Driver full name)
  • Car model & Plate number
  • Year of manufacture
  • Period of coverage (Expiry Date)

3. Cover Note stated All/Any Drivers is not accepted.

  • IF it states All/Any Driver, kindly provide us either one of the documents required below that state your Full Name as per NRIC is one of the Insured Drivers. Handwritten letters are NOT allowed.

a) Endorsement from Insurance company

b) Authorization Letter from Vehicle owner (Signed)

c) Authorization Letter from Company (Company chop & signed)

d) Rental Agreement (Company chop & signed)

Requirements to maintain as a MULA Crew

– Maintaining a weekly Acceptance rate of: 85%
– Maintaining a weekly Driver Rating of above: 4.75
– Cancellation rate is maintained below:15%

** All decisions made by MULA Management Team is final

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