Registration:
- After updating to latest version, all drivers will have to re-enter the following withdrawal bank account information again:
Driver Name:
Bank Name:
Bank Account Number:
- For existing drivers, bank account information must be exactly the same as the current withdrawal bank account.
- Please make sure the information is correct before submit.
Help & Feedback
You can find the Top Up Guideline inside the Mula Driver App by clicking the “Help” button at the Top Up page:
If you face any problem with top up, you can report it to Mobile Money by clicking the “feedback” button at the bottom of Top Up Instruction page.
Driver Wallet Withdrawal
- Withdrawal from driver wallet to bank account takes 3-5 working days.
- Withdrawal amount below RM50 will be charged RM1 transaction fee.
- Minimum withdrawal amount for Mula Mate is RM10. (minimum withdrawal for Mula driver is RM 50)
- Mula Mates can withdraw anyday of the week. (Mula drivers can only withdraw on Mon, Wed, Fri)
FAQ:
1. What should I do if I submit the wrong top up information?
The driver wallet will not be updated, you will have to resubmit the correct top up information again.
2. New driver’s credit wallet
MULA Driver account now will be featuring into 2 (two) wallets, DRIVER CREDIT WALLET & CASH WALLET. Click here for more information: https://mula2u.com/driver-credit-wallet/